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Security & Privacy

Security & Privacy

This Privacy Policy explains how Highbridge Caravan Centre Ltd use any personal information we collect about you when you use this website.

A PDF copy of our Privacy Policy can be downloaded here.

What information we collect about you?

We collect information about you when you register with us or place an order for products or services.  We also collect information when you voluntarily complete surveys, provide feedback, submit products reviews, and participate in competitions.  Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.  We use your information collected from the website to personalise your repeat visits to our online store.  We will not share your information with any third party.

All sensitive information about you is used only for the purpose of completing the transaction.  In processing your order, we may send your details to and also use information from our secure payment gateway, credit reference agencies, fraud prevention agencies and courier services.  Website usage information is collected using cookies.

Marketing

We would like to send you information about products and services which may be of interest to you.  If you have consented to receive marketing, you may opt out at a later date.  You have the right at any time to stop us from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes please click here.

Access to your information

You have a right to request a copy of the information that we hold about you.  If you would like a copy of some or all your personal information, please contact us either by:

Email: eshop@highbridgecaravans.co.uk

Writing to us: Highbridge Caravan Centre Ltd, A38 Bristol Rd, Highbridge, Somerset TA9 4EX

We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date.  You can update your personal information by logging into your account and clicking ‘update personal details’.  Alternatively, you may ask us to correct or remove information you think is inaccurate either by:

Email: eshop@highbridgecaravans.co.uk

Writing to us: Highbridge Caravan Centre Ltd, A38 Bristol Rd, Highbridge, Somerset TA9 4EX

Cookies

Cookies are small text files that are placed on your device when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.  Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.  For information on what cookies we use, please click the following link.

Other websites

Our website contains links to other websites.  This privacy policy only applies to this website; we cannot accept responsibility for the protection and privacy of information submitted whilst visiting such sites.  We recommend reading the privacy policies for each website you visit.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage.  This privacy policy was last updated on 21 February 2012

How to contact us

Please feel free to contact us if you have any questions about our privacy policy or information we hold about you by:

Email: eshop@highbridgecaravans.co.uk

Writing to us: Highbridge Caravan Centre Ltd, A38 Bristol Rd, Highbridge, Somerset TA9 4EX