12.1. We take the satisfaction of our customers very seriously. If you feel you have received a substandard level of information or services from us, we would like to hear about it. We will make every effort to rectify genuine problems.
12.2. Complaints should be written and sent either by:
- Email: firstname.lastname@example.org
- Letter: Highbridge Caravan Centre Ltd, A38 Bristol Rd, Highbridge, Somerset, TA9 4EX