Shipping policy

FREE UK delivery on all orders over £100*

*Excludes postal codes that lie within Zone 2, 3, & Northern Ireland, where a normal surcharge applies. Does not include collected instore only items

Delivery Tariffs (UK Mainland Only)
Weight	Cost	Options
0-2kg	£5.99	Royal Mail Tracked 48 - Typical Delivery Time: 2-3 Working Days
2kg+	£11.99	UPS Standard / Royal Mail Tracked 24 / Royal Mail Tracked 48 - Typical Delivery Time: 1-3 Working Days


Delivery Direct from the supplier
Please note that where a product indicates that it may be delivered directly from our supplier, our normal delivery times will not apply. We will endeavor to contact you once we have a confirmed delivery date. Wherever possible we will try to deliver within our normal delivery schedule however in these cases please allow up to 30 days from the date of the order.
Delivery Tariffs (Postal Codes that lie within Zone 2, 3, & Northern Ireland)
Please note there may be a surcharge of £18.00 or £30.00 for postal codes that lie within Zone 2. For orders to these areas, delivery times may vary. We are unable to ship in Zones 3 and Northern Ireland. Please refer to the map and zone postcodes below:

IM	GY1-10	IV41-56	PA20-38	PA41-49	PA60-78	PA80-88	TR21-25
ZE

Orders are processed Monday to Friday within normal working hours. We aim to process your order within 24 hours (not including weekends and bank holidays).
Free delivery is offered on orders over £100. Additional postage surcharge still applies to UK outlying postcodes.
Orders received before 1 pm will aim to be despatched the same day. Orders received after this will be despatched the next working day.
When you place an order, you will be notified of estimated dispatch and delivery dates for your order based on the availability of your items and the delivery method.
In busy periods, orders may take longer to dispatch. We endeavor to process your order as quickly as possible, however, should there be some delay with your order we will notify you via email or telephone.
Orders are delivered during normal office hours and may require a signature.
Orders to remote areas are dealt with on an individual basis.
We reserve the right to charge more for delivery as appropriate in exceptional circumstances e.g. if the order is to be delivered to a remote area or for very large or valuable items. We will always contact you to discuss the options before making additional delivery charges.
If the item is returned due to a missed delivery/collection then we will rearrange delivery at your cost, unless you no longer require the item. The original cost of delivery will be non-refundable.

At Highbridge Caravan Centre Ltd we care for the environment and as such see it as our responsibility to look after it. This means that where possible we recycle as much packaging as we can when preparing your order for delivery. This will not, however, compromise the protection of your items.